Sue works in a physician’s office and her daily duties include interactingwith patients in perso

Sue works in a physician’s office and her daily duties include interactingwith patients in person or by telephone.  Read the following scenario and identify all the HIPAA violations and explain why these actions are HIPAA violations.Two patients present to the front desk with medical records from their last hospital encounter.  Sue takes the records from both patients and they sign in.  Patient A is called by a nurse to review their medical history.  The nurse is entering medical information from the patients’ medical records in the chart.  The patient stops the nurse and states “this is not my information”.  The nurse realized that Patient B’s medical information has now been entered into Patient A’s medical record.  Upon further review, both Patient A and B know each other.  Sue calls Patient B and leaves a voicemail message addressing Patient B by the wrong name and provided detailed information regarding Patient’s A medical information. Please identify the HIPAA violations Sue has committed.Share your opinion on how whether this should be reported to the compliance department and explain what information you would provide as evidence.Provide an action plan on how to appropriately deal with the violations and prevent future incidents.In your opinion, what should happen to Sue? Health Science Science Nursing Share QuestionEmailCopy link Comments (0)

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