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Conflict resolution
paper

Directions

1. Read Finkelman (2016), Chapter 13: Improving Teamwork:
Collaboration, Coordination, and Conflict Resolution, section on Negotiation
and Conflict Resolution, pp. 324-333.

2. Observe nurses in a care delivery setting. Identify a recurring
conflict with the potential to negatively impact patient care. Decide if
delegation was an issue in the conflict. This should be from your practice
setting or prelicensure experiences.

3. Provide details of what happened, including who was involved,
what was said, where it occurred, and what was the outcome that led you to
decide the conflict was unresolved.

4. Identify the type of conflict. Explain your rationale for
selecting this type.

5. Outline the four stages of conflict, as described in our text,
and how they relate to your example.

6. Propose strategies to resolve the conflict. Search scholarly
sources in the library and the Internet for evidence on what may be effective.

7. Discuss if delegation was an issue in the conflict. Be specific.

8. Describe how you would collaborate with a nurse leader to reach
consensus on the best strategy to employ to deal with the conflict.

9. Describe the rationale for selecting the best strategy.

10.Provide a summary or conclusion about this experience or
assignment and how you may deal with conflict more effectively in the future.

11.Type your paper using Microsoft Word 2010 or later.

12.Write a 5-page paper
(not including the title or References pages) using APA format that includes
the following.

a. Describe an unresolved (recurring) conflict that you experienced
or observed. Identify the type of conflict.

b. Provide details of what happened, including who was involved,
what was said, where it occurred, and what was the outcome that led you to
decide the conflict was unresolved.

c. Outline the four stages of conflict, as described in Finkelman,
and how the stages relate to your example. Decide if delegation was an issue in
the conflict. Be specific.

d. Describe the strategies for conflict resolution and how you
would collaborate with a nurse leader to resolve the conflict. Cites the course
textbook and two scholarly sources.

e. Provide a conclusion or summary about this experience and how
you may deal with conflict more effectively in the future.

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