Mohammed is a team leader in the Emergency Department of a large metropolitan
Question Mohammed is a team leader in the Emergency Department of a large metropolitanhospital. A call is received advising that a child had been knocked over in a hit and run incident on her way home from school. Mohammed decided to arrange for a recently recruited graduate nurse, Chloe, to attend the resuscitation so that she could observe the process, without actually being involved. After the child is admitted, Mohammed and his team set about the resuscitation which proved complex. After sustained efforts, the team are unable to resuscitate the child who subsequently died, cause of death expected to have been due to internal bleeding. Mohammed advised the Director of Nursing about the outcome and arranged for a formal debrief for all of the team. The parents were informed of the outcome and linked to counselling services. To Mohammed’s surprise, Chloe did not attend the debriefing session, but instead made excuses to Mohammed about not feeling well and asked that she could go home. Mohammed was mindful of respecting Chloe’s space, but felt it appropriate to send a short text message later in the day to check in with her and offer her support. Within the hour, Chloe phoned Mohammed to respond to the text and see if he was able to speak to her for a few minutes. Chloe revealed that as a child, she was raised in an abusive family and was taken into care. She revealed that in her life there were a number of near miss situations both with her birth family and with her foster carers where she ended up in an emergency ward. Chloe told Mohammed that after the child died, all that she could think about was that the child who died could have been her, making a joke that she was maybe more suited to obstetrics than emergency. Chloe ended the call indicating that she felt she wasn’t cut out for emergency and couldn’t even look at her uniform because it gave her flashbacks about the death of the child. Chloe did not return to work for a long period of time and submitted a Work-cover Medical Certificate and worker’s compensation claim for a psychological injury on the advice of her nominated treating doctor. The Director of Nursing, after receiving a number of worker claims related to occupational stress and vicarious trauma, requested that you undertake a review of the staff support practices so that staff who work in an environment that can be traumatic could be supported in a model that reflects best current practice. 1. Describe how you would evaluate and select methods for gathering information on best practice for staff support for the research task in the case study. Health Science Science Nursing HEALTH AND SOCIAL CARE CHCPOL003 Share QuestionEmailCopy link Comments (0)
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