Mental Model/Mindsets Paper

Mental Model/Mindsets Paper
Assume
you work in Human Resources as a part of the management team for AAA
Transportation in Waukegan, WI, which has recently been acquired. AAA
Transportation is an interstate trucking company that specializes in
transporting wholesale produce in refrigerated trailers throughout the
Midwest. The new owners want to make some sweeping changes in the
services offered. One of the things that they would like to do is add
delivery of nonperishable products, such as canned foods, to their
delivery routes, allowing AAA to expand the area they cover and to
provide expanded service to their existing customers. They think that,
because many of the routes do not require a full load on the trucks,
there is room to add the nonperishable goods and provide delivery at a
lower rate than the customers are now paying.
Two
of your coworkers, Vernon and Bud, are resistant to the changes
proposed by the new owners. Vernon supervises the company’s drivers and
Bud works in the corporate offices. Vernon does not think that it is a
good idea to expand out of their core business, while Bud thinks that
AAA is not strong enough to compete with existing companies that service
the nonperishable foods market (several of whom AAA has had a long
history of mutually respecting each others’ customers and routes); they
risk alienating long-term customers; and transporting nonperishable
goods in refrigerated trailers is inefficient. Both employees have been
with the company for more than 20 years and have much influence among
the rest of the employees. Management does not want to terminate such
long-term and influential employees but need for Vernon and Bud to join
the effort to make the company successful.
Write
a 1,050- to 1,400-word paper in which you define and discuss mental
model/mindsets and their impact on you and your two coworkers.
Identify the four steps to changing mental models/mind sets and how you could use them to bring Vernon and Bud onto the team.
Identify
the five forces that influence those mental model/mindsets of your
coworkers and discuss how those forces might affect your coworkers’
mindsets.
Include
examples of what mental models/mindsets are possibly affecting Vernon
and Bud’s decision-making processes and affecting their relationship
with the company.
Analyze
your most commonly used mental models/mindsets that guide your decision
making in the workplace. How do these models influence your decision
making?
Format your paper consistent with APA guidelines.

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